Muela Ripoll

Privacy policy

At Muela Ripoll we take the protection of your personal data seriously. This Privacy Policy explains how we process personal data collected through your browsing and use of the Website https://muelaripoll.com.

The data controller guarantees compliance with current personal data protection regulations, specifically Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016 (GDPR), and Spanish Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights (LOPD-GDD).

Data controller

  • Controller: Mercedes Muela Ripoll
  • Tax ID (NIF): 48718708Q
  • Address: Avenida Maisonnave 41, 7 E-F, 03003 Alicante, Spain
  • Email: info@muelaripoll.com
  • Phone: +34 685 53 52 00
  • Website: https://muelaripoll.com

Data processing principles

The data controller commits to applying the following principles:

  • Lawfulness, fairness and transparency: the User's consent will always be requested, with prior information on the purposes of processing.
  • Data minimisation: only the data strictly necessary for the purpose for which it is collected will be requested.
  • Storage limitation: data will be kept only for as long as strictly necessary for the purpose of processing.
  • Integrity and confidentiality: the technical and organisational measures necessary to guarantee data security and prevent its alteration, loss or unauthorised processing will be adopted.

Data collected and purpose

Browsing the Website does not require providing any personal data. However, when using the contact form, the property valuation form, or writing via WhatsApp, we collect the data the User voluntarily provides (such as name, email and phone number), for the purposes of:

  • Handling and responding to requests for information, contact, or property valuations.
  • Managing the relationship with clients and people interested in Muela Ripoll's services.
  • Complying with any applicable legal obligations.

Legal basis

The legal basis for processing the data is the User's consent, given by checking the corresponding box and submitting the form, as well as Muela Ripoll's legitimate interest in handling the requests received.

Data retention

Personal data will be kept for as long as there is a mutual interest in maintaining the purpose of the processing and its deletion is not requested by the data subject. Once no longer necessary for that purpose, it will be deleted using appropriate security measures.

Recipients

Data will not be shared with third parties, except where legally required or where necessary to provide the requested service (for example, technology providers acting as data processors, such as the contact form service).

User rights

The User may exercise, at any time, their rights of access, rectification, erasure, objection, restriction of processing, and data portability, by sending a written request, together with a copy of an identification document, to info@muelaripoll.com.

Data security

Muela Ripoll adopts reasonable technical and organisational measures and follows industry best practices to prevent the loss, misuse, unauthorised access, disclosure, alteration, or destruction of personal data.

Changes to this privacy policy

Muela Ripoll reserves the right to amend this Privacy Policy to adapt it to legislative or case-law developments. In such cases, any changes will be announced on the Website with reasonable notice before they take effect.

By using the Website, the User accepts the processing of their personal data as set out in this Privacy Policy.